Cremation with Confidence
Respect. Dignity. Peace of Mind.
Why Cremation with Confidence™?
We understand that some who choose cremation might have doubts about the process and procedures of crematories. Our 10 step cremation process guarantees that your loved one is well cared for at all times and that the cremated remains returned to you are those of your loved one. This section will help answer any questions you may have about our 10 step process and the commitment we have to every family that we serve.
We believe in our cremation process so much that we exclusively offer the Cremation with Confidence Guarantee.
10-Step Cremation with Confidence™ Guarantee
Code of Ethics
We have a strict code of ethics and procedures we adhere to while your loved one is in our care. And, we have a preferred crematory that we know and trust to uphold those ethical standards. To ensure continued quality, we conduct periodic surprise inspections of the crematory.
As part of our procedures, one of our trusted funeral home staff members will accompany your loved one to the crematory. We do this to ensure that your loved one is well cared for at all times, and to guarantee that the cremated remains you receive are those of your loved one.
Safeguarding Personal Identity
To ensure security, a personal identification band is placed on your loved one at the moment they are transferred to our care.
Our staff can arrange a private family gathering with your loved one present. We will ask you, or a representative, to positively identify him or her prior to cremation.
Unique Tracking System
Upon arrival at the crematory, your loved one is assigned an identification number by the crematory, which is stamped into a metal identification disc and placed into the cremation chamber with your loved one. This numbered disc is used for tracking throughout every phase of the cremation process up to and including return to the funeral home.
Checks and Balances
Two individuals, a cremation technician and a trusted funeral home staff member, will review all cremation paperwork and permits. This is to ensure authorizations and permits have been received and have been properly documented. Once all documentation is verified, the trusted funeral home staff member will sign the cremation order prior to the cremation.
Immediately prior to the cremation process, your loved one is taken to the cremation chamber and their personal identification is noted in a cremation log. This log shows the name of the individual, date and time of the cremation, identification number, and the crematory operator’s name. The crematory log is dated and the start time is noted and initialed by a cremation technician before and after the cremation.
Details During the Cremation
The identification card is placed on the outside of the cremation chamber during the cremation process, while the metal identification disc remains with your loved one in the cremation chamber throughout the process.
Details After the Cremation
After the cremation is complete, the cremated remains, along with the metal identification disc are placed into a rigid container approved for transportation and hand carried to the funeral home. We do this to safeguard that your loved one is well cared for at all times, and to give you the assurance that the cremated remains you receive are those of your loved one.
Return of the Cremated Remains
Our staff will notify you to schedule a time for receipt of the cremated remains. At this time, we will provide a dignified setting, in which you receive the urn. We can provide an opportunity for you to spend a few moments, privately, in quiet reflection, as well.
Celebration of Life
We can assist in planning a funeral or memorial service either before or after the cremation, which will appropriately celebrate the life of your loved one. A meaningful ceremony provides an opportunity for family and friends to pay tribute to your loved one, share the memories of a lifetime, and begin the healing process together.